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    • SAFE Program
    • Warranty
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    • Return Policy
S.A.F.E.

Teksavers focuses on customer loyalty and product quality. Our S.A.F.E. Guard program ensures that your transactions are Secure, Affordable, Fast and Easy (S.A.F.E.).  As an industry leader in alternative solutions, we offer a wide range of options for our clients. Your S.A.F.E. transactions ensure that we can grow together in an ever-changing market.

Return Policy
  • No Longer Needed - Equipment must be returned in the original sale condition. For example, all NEW equipment must be returned unopened in the original packaging, include all accessories and manuals (where applicable), and must be free from cosmetic damage.  Products that are not returned in original condition will be returned to the customer at their expense.  This warranty policy is limited to 5 days from date of receipt.  These returns are subject to a 20% restocking fee.
  • Defective—A “defective” item may be returned when it fails to operate as originally intended within the warranty period. Ordering a wrong or incompatible product does NOT qualify under this return policy. Teksavers reserves the right to test defective products. Upon completion of the test, if they are determined to be fully functional; Teksavers, may deny refund or replacement request. Products not covered under the defective RMA policy will be returned to customers at their expense.


Warranty
Our Standard Return Policy (Warranty) covers equipment returns due to defect or failure and is not related to the manufacturer warranty.  Warranty coverage is for normal use and does not include damage due to improper handling, Acts of God, War, etc. We will only accept returns for cosmetic issues when identified within 48 hours of receipt. The length and replacement period of the warranty can be extended and should be discussed with your sales associate. Returns on items that are not defective are subject to a 20% restocking fee.
TekNet Support Program

TEKNET is a Best in Class IT Solutions and equipment maintenance program that provides comprehensive technical service and support for all your IT equipment, including end-of-life and previous generation product. From OEM's such as Dell/EMC, Cisco, Juniper, Extreme Networks, HPE, VMware, and many more. TEKNET provides a solid depth of knowledge, expertise and direct OEM relationships to support your staff with day-to-day challenges.

Regardless of wether you need equipment spares in multiple locations with a 4hr SLA for part/technician dispatch or you need 24x7 TAC Support, TEKNET is your single solution for all your IT Maintenance requirements. Contact our Sales team for more information.



Contact Us

 
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U.S Corporate Office

 
Teksavers, Inc.
2120 Grand Avenue Pkwy
Suite 150
Austin, TX 78728
United States
Tel: (866) 832-6188

Singapore Corporate Office

 
Teksavers (S) Pte Ltd.
No. 71, Toh Guan Road East
#07-01, TCH Techcentre
Singapore 608598
Tel: +65-67787753
Fax: +65-68357753