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Cisco Inspections for Smartnet - Myth?

Cisco would like for you to think that they will not support equipment that they don’t actually sell to you. This is something that they would like for you to believe and it is a tactic they use to persuade buyers of Cisco gear to buy from them only.

The fact is there is a tremendous amount of Cisco gear that is used and reconditioned that is in like new operating condition. This would be like Cisco saying their gear is only good when it sits on their shelf waiting to be sold and then is not in good condition the second it leaves the showroom floor. About the only thing that really changes once it leaves the showroom is that it drops in price considerably. Used Cisco gear can be purchased in like new operating condition anywhere from 60% to 90% off of Cisco’s list price and in allot of cases if your working with a reputable company comes with a better and longer warranty. I know at Teksavers they have an overnight replacement warranty included with the sale for one year after the equipment is purchased.

If your company requires a Smartnet contract these can be added with no interference from Cisco and can be done without inspections from Cisco. We have never run into a case where a smartnet could not be written on an eligible piece of gear because Cisco had not inspected it beforehand. The only time a smartnet cannot be written is if the equipment already has an active Smartnet contract on it. This subject has almost become as absurd and misconstrued as GM trying to put all of the used cars in the junkyard and not making them available for purchase for savvy buyers trying to save money.

Posted by Teksavers on May 29, 2007 3:51 PM |


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